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Privacy Policy

Last Updated: November 25, 2024

This privacy notice for XeV Ultra Fast Charging ("we," "us," or "our") describes how and why we collect, store, use, and share ("process") your information when you use our services ("Services"). This includes when you:

  • Visit our website at https://x-ev.io/ or any related site linking to this privacy notice.
  • Use our mobile application or other applications linked to this privacy notice.
  • Engage with us in any sales, marketing, or events-related activity.

Questions or concerns?

Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. For additional questions or concerns, contact us at support@spatiumxe.com.

Summary of Key Points

This summary provides key highlights of our privacy notice. For full details, refer to the specific sections linked below:

  • What personal information do we collect?
    We may collect personal information based on how you interact with our Services and the features you use. Learn more in Section 1.
  • Do we process sensitive personal information?
    We do not process sensitive personal information.
  • Do we receive information from third parties?
    We do not receive any information from third-party sources.
  • How do we process your information?
    Your information is processed to provide and improve our Services, communicate with you, ensure security, and comply with applicable laws. Learn more in Section 2.
  • How do we keep your information safe?
    We use organizational and technical safeguards but cannot guarantee 100% security. Learn more in Section 7.
  • What are your rights?
    Depending on your location, you may have rights regarding access, correction, or deletion of your personal data. Learn more in Section 8.

For full details, see the Table of Contents

Table of Contents

  1. What Information Do We Collect?
  2. How Do We Process Your Information?
  3. What Legal Bases Do We Rely On?
  4. When and With Whom Do We Share Your Information?
  5. Do We Use Cookies and Other Tracking Technologies?
  6. How Long Do We Keep Your Information?
  7. How Do We Keep Your Information Safe?
  8. What Are Your Privacy Rights?
  9. Controls for Do-Not-Track Features
  10. Do We Make Updates to This Notice?
  11. How Can You Contact Us About This Notice?
  12. How Can You Review, Update, or Delete Your Data?

1. What Information Do We Collect?

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide when you:

  • Register for an account.
  • Express interest in our products or Services.
  • Contact us directly or participate in related activities.

The information collected may include:

  • Names
  • Email addresses
  • Phone numbers
  • Mailing addresses
  • Usernames and passwords
  • Payment details (via secure third-party processors like Stripe)
  • Geolocation and device data (via mobile apps)

All personal information you provide must be accurate and updated as necessary.

Information Automatically Collected

We automatically collect certain information when you use our Services, such as:

  • Device and browser characteristics
  • IP addresses
  • Usage patterns (e.g., pages visited, timestamps)
  • Location data (if enabled on your device)

2. How Do We Process Your Information?

We process your information to:

  • Facilitate account creation and login.
  • Provide and improve our Services.
  • Respond to inquiries and provide customer support.
  • Fulfill orders, process payments, and manage billing.
  • Deliver promotional content (with your consent).
  • Enhance security and prevent fraud.

3. What Legal Bases Do We Rely On?

We process your information based on:

  • Your consent.
  • Compliance with legal obligations.
  • Our legitimate business interests (e.g., improving user experience).

4. When and With Whom Do We Share Your Information?

We may share your information in the following cases:

  • Business Transfers: During mergers or acquisitions.
  • Analytics Providers: For performance tracking (e.g., Google Analytics).

5. Do We Use Cookies and Other Tracking Technologies?

Yes, we use cookies and similar tools to collect and store information. Learn more in our Cookie Notice.

6. How Long Do We Keep Your Information?

We retain your data only as long as necessary for the purposes outlined in this policy, unless required by law.

7. How Do We Keep Your Information Safe?

We use encryption, secure servers, and other safeguards to protect your data. However, no method is 100% secure.

8. What Are Your Privacy Rights?

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Restrict data processing or withdraw consent.

Contact us at support@spatiumxe.com to exercise these rights.

9. Controls for Do-Not-Track Features

We currently do not respond to browser based "Do Not Track" signals.

10. Do We Make Updates to This Notice?

Yes, we update this policy as needed. Changes will be reflected with a new "Last Updated" date.

11. How Can You Contact Us About This Notice?

XeV Ultra Fast Charging

310 W Lake Street, Suite 111, Elmhurst, Illinois 60126

Email: support@spatiumxe.com

12. How Can You Review, Update, or Delete Your Data?

Submit a request to support@spatiumxe.com to review, update, or delete the information we have collected.